d63com Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information d63com collects when you use our platform, how we use and protect that information, and what rights you have as a member based in the Philippines. Please read this page carefully before registering or using any part of the site.

Last updated: June 2025. This policy applies to all registered members and visitors in the Philippines.

What Information We Collect

When you create an account on d63com, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect transactional data such as deposit amounts, withdrawal requests, and game activity logs, which are necessary for account management and regulatory compliance. Technical data is gathered automatically when you visit the platform, including your IP address, device type, browser version, and session timestamps. This technical information helps us maintain platform security, detect unusual activity, and improve the overall experience for members across the Philippines. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations. All data collection is limited to what is genuinely necessary to operate the platform and fulfil our obligations to you as a member.

How We Use Your Information

The personal information we hold is used primarily to operate and maintain your d63com account, process deposits and withdrawals, and provide access to the Game Lobby and all associated features. We use your contact details to send account-related notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — and we will never use your email or mobile number for unsolicited third-party marketing. Your activity data helps us personalise your experience, including tailoring VIP programme tier calculations to your actual play patterns. We may use aggregated, anonymised data for internal analytics and platform improvement, but this data cannot be traced back to any individual member. d63com does not sell, rent, or trade your personal information to any external party for commercial purposes. Any sharing of data with third parties — such as payment processors or identity verification providers — is strictly limited to what is required to complete the service you have requested.

How We Keep Your Data Secure

d63com applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and access to member account data within our systems is restricted to authorised personnel only. We conduct regular internal reviews of our data handling practices to ensure they remain aligned with current security standards and Philippine data protection requirements. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant Philippine regulatory authority within the timeframes required by law. You are also responsible for keeping your login credentials confidential — if you suspect your account has been accessed without your permission, please contact us immediately at [email protected]. We recommend using a strong, unique password for your d63com account and updating it periodically as a precaution.

Your Rights and Choices

As a member based in the Philippines,you have the right to access the personal information d63com holds about you, request corrections to any inaccurate data, and ask for your data to be deleted when it is no longer required for the purposes it was collected. You may also object to certain types of processing or request that we restrict how we use your data while a query is being resolved. To exercise any of these rights, simply send a written request to [email protected] with your registered username and a clear description of what you are requesting — we will respond within ten business days. Please note that some data must be retained for a minimum period under Philippine regulatory requirements, even if you request deletion, and we will inform you of any such limitations when they apply. If you believe your data rights have not been respected, you have the right to raise a complaint with the appropriate Philippine data protection authority. We are committed to handling all such requests fairly, transparently, and without undue delay.

Cookies and Tracking

d63com uses cookies and similar tracking technologies to keep your session active, remember your preferences, and help us understand how members navigate the platform. Essential cookies are required for the site to function correctly and cannot be disabled without affecting your ability to log in or use core features. We also use analytics cookies to collect anonymised data about page visits and feature usage, which helps us identify areas for improvement. You can manage your cookie preferences through your browser settings at any time — most modern browsers allow you to block or delete cookies, though doing so may affect certain platform features. We do not use cookies to serve third-party advertising or to track your activity on other websites outside of d63com. Our cookie practices are reviewed periodically to ensure they remain proportionate and aligned with applicable Philippine privacy standards.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When material changes are made, we will notify registered members via the email address on their account at least seven days before the updated policy takes effect. The most current version of this policy will always be available on this page, and the "last updated" date at the top will reflect when the latest revision was published. Continued use of the d63com platform after the effective date of any update constitutes your acceptance of the revised policy. If you have questions about any changes or would like to review a previous version of this policy, please contact us at [email protected]. We encourage all members to check this page periodically so they remain informed about how their information is being handled.

Questions About Your Privacy?

If you have any concerns about how d63com handles your personal data, our support team is ready to help. You can also visit our FAQ page for quick answers, or head to your account to review your current settings.